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  • What is the range of order delivery locations ?
    For domestic orders: We ship across India. All domestic shipments are FREE and qualify for Express services. Shipping in remote locations shall take some extra time to process due to service availability. For overseas orders: We ship internationally, across many countries and offer best international shipping experience to our customers. For all orders, shipping and handling rates may vary, based on product, packaging, size, volume and other considerations. To place orders outside India, please write to hello.vedanum@gmail.com and one of our executives will be in touch with you. The shipping charges do not include customs charges which vary according to the country the order is being placed from and cannot be pre-determined or communicated.
  • Online order cancellation, returns and refund policy"
    In case of cancellation request accepted, you will be charged a marginal amount as gateway charges and the balance will be refunded. To initiate exchange or return of order, please write to hello.vedanum@gmail.com or call on +91 7982123692 ((Timings: 10:00 am-4:00 pm IST), within 24 hours of placing the order. Our team will examine the products returned to verify if the product is in a condition to be exchanged. All returnable products must be accompanied with the original receipt, a return / exchange authorization number (received from the redressal team) and in saleable condition. Shipping cost (Included in Product Price) are non refundable and need to be borne by the customer. Please note that we cannot offer an exchange or refund on any product purchased through a promotion, or a product that has been opened and/or used. Vedanum is not responsible for any mishandling and damage after delivery. Please note orders for Gift boxes are not applicable for exchange or refund. There is a provision of replacement. For more details please write to hello.vedanum@gmail.com Return/exchange requests are subject to an inspection and checking by the Vedanum team. If you claim a leakage in the product or if it was damaged during the delivery process, please send us an email with product images and the batch number, within 24 hours of the delivery. We shall take 5-7 business days to perform a quality check once we receive the product. If the product passes the quality test, we shall initiate return/exchange process. Damages due to neglect, improper usage or wrong application will not be covered under our Exchange/Returns Policy. Each item can only be exchanged once. No cash refunds are permitted.
  • How do I cancel order and initiate a refund request ?
    Cancellations on successful fullfillment of any order is not allowed. However, as a practice to serve you better, there is a provision of replacement. Still If you wish to cancel your order, you can write to us at hello.vedanum@gmail.com or call us on +91 7982123692 (Timings: 10:00 am-4:00 pm IST), within 24 hours of placing the order. We will try our best to resolve your concern. Please see our Return and Refund Policy for more information.
  • What if I receive an incomplete or damaged order ?
    We try best to give you best in class experience of purchasing Vedanum products. In case of incomplete or damaged order (Excluding Packing), please contact us within 2 business days of your order delivery. In the extremely rare occasion where you receive a product with tampered/open packaging/ used/ leaked, we will take your concern on priority and resolve within 5 business days.
  • How does the Pushpshala shipping process work ?
    All our shipping is serviced through well-reputed courier partners like FedEx, XpressBees, BlueDart, Delhivery, and Ecom Express. As soon as your order is places, confirmed and dispatched, you will receive an email with your order tracking number as well as the name of the courier company that is processing your order. You can use the tracking number to track the status of your package on the courier company's website. For any assistance you may wish to write at hello.vedanum@gmail.com
  • Can I return my order if I am not completely satisfied ?
    We name it #Na.kedToNature for a reason. Vedanum team strive to serve you with best products which are raised completely Natural and non-toxic. Vedanum strongly believe in the quality of its products and wish for you to be completely satisfied with your purchase. If you are not satisfied with your order, or disappointed with the product or service, we would like to know more about your experience. Please see our Return and Refund Policy for more information.
  • Is my order well packed and delivered to me safely ?
    Vedanum orders are packed and processed in an environment safe overpacking material, preferably cardboard. Fragile items under any category require additional packing and are safeguarded with extra safety layer. We pride ourselves on the quality of our product packaging and wish for you to be completely happy and satisfied with your contribution to Vedanum Organics.
  • How much time it take for an order to get delivered ?
    Vedanum ship from New Delhi (India) and it takes minimum 2 days to process the order. Delivery of order depends on the location and type of product ordered on store. Usually all personal care products are delivered within 3-5 business days after dispatch process. However due to fresh preparation and packaging of beauty category, it takes 5-7 business days for delivery.
  • How can I place an order on website ?
    Step 1: Pick the product range of your CHOICE. Step 2: Click on ADD TO CART. Step 3: Visit the CART section to review your product and QUANTITY. Step 4. Enter a PROMO CODE if any. Step 5: Add a custom NOTE or special request for order. Step 6. Click CHECKOUT to proceed with payment Step 7: Fill out details for the DELIVERY of your order. Step 8: Choose a most convenient PAYMENT option. Step 9: CONFIRM & place your order. For any further assistance, you can call our helpdesk at: +7982123692 You can also write at hello.vedanum@gmail.com for more information
  • Can I place a single order for multiple products with different locations ?
    You need to place seperate orders for different shipping locations. We recommend you to carefully checkout while placing order and ensure only relevant products are added to your cart. For any assistance on wrong product placed, please write to hello.vedanum@gmail.com
  • How can I join the Vedanum community?
    You can join the Vedanum community by sharing your good deeds towards empowerment of the poor, and activities ensuring sustainability of our environment with us at hello.vedanum@gmail.com. We would love to make you a valuable part of our growing community network.
  • How can I check the product details ?
    You can hoover and CLICK on the product image of your choice to view details. For QUICK VIEW you can click on ‘View Full Details’ to see product information
  • How can I make changes to my current order ?
    As per policy modification to an order once placed, is not allowed. We suggest you cancel the order and place a new order with your desired changes free of charge.
  • How can I ensure safety of my transaction detail ?
    All transactions at Vedanum online store are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with Vedanum is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is 100% assurance we place on record for every order. We follow the best security practices adopted by major online vendors, where all payments are processed in real-time, for your security and immediate peace of mind.
  • How Can I avail Cash on Delivery option ?
    COD facility is only available for confirmed orderes with no return policy. For COD orders please select offline mode of transaction and complete the order placement.
  • How can I collaborate with Vedadum ?
    You can join us in promoting organic floral based incense and personal care products by three ways: 1. Partnering with us by adopting a Vedanum Kiosk and establishing at nearby retail counters or in locality/ society. The products will be provided by Vedanum at minimum order quantity with free Kiosk. Please write to hello.vedanum@gmail.com for connecting with us. 2. Collaborate by branding Vedanum prodcuts and sponsor in different cities. Sponsors will be given partial ownership of individual products under ‘Supported By’ category. For more information on collaboration opportunities, please write to us at hello.vedanum@gmail.com
  • How can I use different Billing and Shipping address ?
    Yes, you can do this by filling in your address as the 'Billing address', and the address you wish to ship order, as the 'Shipping address'.
  • Do I have to create an account for ordering products ?
    You can place an order using guest checkout facility without having an account. However, we strongly recommend making simple account on our website to make your shopping experience easy and fast. This will also help you enjoy special benefits and promo codes, as well as share ratings and reviews.
  • How can I know if my order is confirmed ?
    For all pre-paid orders, the confirmation status will be automatically updated in the ‘My Account’ section if you are logged in. For guest checkout, a confirmation message will be displayed for successful transaction. An email with order confirmation will also be sent to the registered email. For Cash On Delivery, one of the Vedanum executive will additionally confirm your order transaction, by calling on registered mobile number. Once you confirmed the same, the order will be processed immediately.
  • How can I complete an unsuccessful order ?
    There are various reasons why an order is unsuccessful. Most common are declined transactions and incorrect delivery locations. Contact us, detailing the problem you have encountered. You can either email us on hello.vedanum@gmail.com or call us on +91 7982123692 and will be happy to assist you.
  • Can camphor tablets be used for spiritual purpose?
    Yes, camphor tablets are typically used in non secular and non secular rituals. The aromatic and purifying qualities of camphor are believed to enhance the spiritual atmosphere, symbolizing purification and offering a sacred atmosphere throughout ceremonies, prayers, and rituals in diverse cultural and non secular practices.
  • What are different types of camphor available?
    "Bhimseni" camphor, derived from the Cinnamomum camphora tree, is considered superior for spiritual rituals and medicinal purposes. Common camphor, synthesized from natural oil, is regularly used for routine use. While each proportion of fragrant homes, Bhimseni camphor is generally desired for its purity and traditional importance in cultural practices.
  • What are the health benefits of using camphor tablets?
    Camphor , whilst used moderately, may also offer health blessings inclusive of assuaging respiratory congestion, easing muscular pain, and selling relaxation. Their aromatic properties are believed to have a calming effect, aiding in strain alleviation. However, it is vital to use them carefully, as excessive inhalation or ingestion may be challenging.
  • Can I use camphor for pest control in my home?
    Yes, camphor's smell may also act as an herbal pest repellent. Place camphor pills in regions vulnerable to pests, like closets or pantries, to deter insects.
  • What are 100% pure camphor tablets?
    Camphor tablets, also known as "kapoor or kapur," are solid, aromatic substances derived from the wood of the camphor tree. They are widely used for various purposes, including religious rituals, aromatherapy, and medicinal applications.
  • Where can I buy pure camphor tablets?
    You can conveniently buy pure and natural camphor tablets online at VEDANUM. We offer a wide selection of high-quality camphor tablets for your various devotional and aromatherapy needs.
  • How can I use camphor tablets into skincare ?
    You can use camphor tablets into your skincare routine by way of adding a small quantity in your facial steamer or a bowl of warm water for a clean steam. This can help open pores, cleanse skin, and offer a rejuvenating experience. Use with caution and avoid direct skin touch.
  • What are the uses of pure camphor tablets?
    Camphor tablets have numerous uses. They are used in religious ceremonies for their aromatic properties in aromatherapy and are believed to have medicinal benefits. You can explore their versatile applications when you purchase camphor tablets from VEDANUM.
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